Delivery
At Zaento, we ensure fast and reliable shipping to get your order to you as smoothly as possible. Below you will find all details regarding our delivery process.
1. Shipping & Delivery Time
- We process and ship orders within [X] business days after payment confirmation.
- Estimated delivery times:
- Domestic shipping: [X-Y] business days
- International shipping: [X-Y] business days (depending on location and customs clearance)
- Please note that delivery times are estimates and may vary due to external factors beyond our control.
2. Shipping Costs
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- Free shipping is available on orders above [€X] (if applicable).
3. Order Tracking
- Once your order has been shipped, you will receive a tracking number via email to monitor your delivery status.
- If you do not receive tracking information, please contact us at [your contact email].
4. Delayed or Lost Shipments
- If your order is delayed, please allow a few extra days before reaching out, as carriers may experience delays.
- If your package is lost in transit, contact our support team, and we will assist in resolving the issue.
5. Customs & Duties (International Orders)
- International orders may be subject to customs fees, import duties, or taxes charged by your country.
- Zaento is not responsible for additional fees imposed by customs. These charges must be paid by the recipient.
6. Address Errors & Failed Deliveries
- Please ensure that your shipping address is correct at checkout.
- Zaento is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
- If an order is returned to us due to an undeliverable address, additional shipping costs may apply.
7. Changes to This Policy
Zaento reserves the right to modify this delivery policy at any time. Please review this page periodically for updates.
For any questions regarding your delivery, contact us at [your contact email].
